🔐 Privacy Policy
Effective Date: January 15, 2024
At Festive Season (https://festiveseason.in), we value your trust and are committed to protecting your privacy.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services. By using our site, you agree to the terms outlined in this policy.
1. 📦 Information We Collect
When you visit or make a purchase from Festive Season, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
Additional Data
- Payment Information (via Razorpay)
- Feedback & product reviews
- Comments submitted on website
- Device and browser analytics data
2. 🛒 How We Collect Your Information
We collect your data through:
- Order and checkout forms - When you make a purchase
- Contact or subscription forms - When you reach out to us
- Analytics tools like Google Analytics - For website performance tracking
✅ Good News:
We do not use cookies on our site.
3. 🎯 Purpose of Data Collection
We collect and use your data for the following purposes:
Order Processing
To process and fulfill your orders
Communication
To communicate updates regarding your orders
Customer Support
To respond to your queries and feedback
Analytics
To analyze website traffic and improve user experience
Payment Security: To ensure payment processing and secure transactions through trusted partners.
4. 🔄 Sharing of Information
🚫 What We DON'T Do:
We do not sell your personal data to any third parties.
However, we may share your data with trusted third-party service providers for:
Payment Processing
(e.g., Razorpay)
Data Storage
(e.g., Firebase)
Analytics
(e.g., Google Analytics)
These third parties have access only to the information necessary to perform their functions and are obligated to protect your data.
5. 🛡️ Data Storage & Security
🔒 Our Security Measures:
- Secure Storage: All user data is securely stored using Firebase, a trusted cloud storage solution
- Data Retention: We retain your data for up to 365 days from the date of your last order or submission
- Industry Standards: We implement industry-standard measures to safeguard your data
⚠️ Important Note:
While we implement industry-standard measures to safeguard your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your data with appropriate technical and administrative safeguards.
6. ❌ User Rights
📝 Please Note:
We are a growing business and currently have the following limitations:
- Users cannot request data deletion at this time
- Users cannot update their submitted information directly
- We do not support opt-out from email updates currently
🚀 We hope to include user control features in the near future as we continue to grow and improve our services.
7. 🌍 International Users
🏢 Business Location: Our business is based in Mumbai, India, but we offer international shipping.
🌐 Global Reach: By using our services from outside India, you consent to the transfer and processing of your information in accordance with this policy.
8. 📬 Contact Us
If you have questions or concerns about this Privacy Policy or your data, you may contact us at:
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Thank you for trusting Festive Season with your festive shopping needs! 🎉